service@drghelps.com

Operating 24/7 | We Are Ready To Serve You!

9098 Mount Olive Road - Mount Pleasant, NC 28124

DIVINE RESTORATION group

Privacy Policy

Divine Restoration Group respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or interact with our services.

DIVINE RESTORATION group

Introduction

Divine Restoration Group respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or interact with our services.


Information We Collect

We may collect personal information that you voluntarily provide to us, including:

Name
Phone number
Email address
Property address
Details about your service request

We may also collect limited non personal information such as browser type, device information, and website usage data to improve our website experience.


How We Use Your Information

We use the information collected to:

Respond to your inquiries and service requests
Schedule inspections and provide estimates
Communicate updates regarding your project
Improve our services and website functionality
Send relevant service related information

We do not sell or rent your personal information to third parties.


Sharing of Information

We may share your information with trusted third parties only when necessary to provide our services. This may include:

Service providers assisting with restoration or operations
Financing partners if you request financing options
Insurance companies when coordinating claims

All third parties are expected to protect your information and use it only for the intended purpose.


Cookies and Website Tracking

Our website may use cookies or similar technologies to enhance user experience and analyze website performance. Cookies help us understand how visitors use our site so we can improve functionality.

You may adjust your browser settings to refuse cookies, though some parts of the site may not function properly.


Data Security

We take reasonable steps to protect your personal information from unauthorized access, loss, or misuse. While we strive to safeguard your data, no method of transmission over the internet is completely secure.


Your Rights

You have the right to:

Request access to the personal information we hold about you
Request corrections to inaccurate information
Request deletion of your personal data, where applicable

To exercise these rights, please contact us using the information below.


Third Party Links

Our website may contain links to third party websites. We are not responsible for the privacy practices or content of those sites.


Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.


Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact Divine Restoration Group through our website or by phone.

Divine Restoration Group is a professional property damage restoration and reconstruction company serving homeowners, property managers, and businesses throughout Charlotte, NC and surrounding areas. We specialize in fire and water damage restoration, mold remediation, emergency roofing repair, remodeling, and full property reconstruction.

Our team operates with documented systems, not guesswork. Every project follows a clear plan, defined steps, and accountable ownership at each phase. This allows us to move quickly without sacrificing quality, keep clients informed without confusion, and deliver results that last beyond the immediate repair.