service@drghelps.com

Operating 24/7 | We Are Ready To Serve You!

9098 Mount Olive Road - Mount Pleasant, NC 28124

DIVINE RESTORATION group

Terms and Conditions

Welcome to Divine Restoration Group. By accessing this website or using our services, you agree to the following Terms and Conditions. Please read them carefully before using our website or requesting services.

DIVINE RESTORATION group

Use of Website

This website is provided for informational purposes and to allow users to request services or contact our team. By using this site, you agree to use it only for lawful purposes and not to engage in any activity that could harm the website or its users.

We reserve the right to modify or discontinue any part of the website at any time without notice.


Services Provided

Divine Restoration Group offers property damage restoration and reconstruction services, including fire damage restoration, water damage cleanup, mold remediation, roofing repairs, and related services.

All services are subject to availability, inspection, and written agreements. Project scope, timelines, and pricing will be outlined in estimates or service agreements provided to the client.


Estimates and Payments

All estimates provided are based on the information available at the time of inspection. Additional work may be required if further damage is discovered during the restoration process.

Payment terms will be clearly outlined in your service agreement. Failure to make payments as agreed may result in delays, suspension of work, or additional fees where applicable.


Scheduling and Project Timelines

Project timelines are estimates and may vary based on the extent of damage, weather conditions, material availability, and other factors outside of our control.

We strive to complete all projects in a timely manner and will communicate any changes or delays as they arise.


Client Responsibilities

Clients are responsible for:

Providing accurate information about the property and damage
Granting access to the property as needed
Reviewing and approving estimates or agreements before work begins
Cooperating with insurance processes when applicable


Limitation of Liability

Divine Restoration Group is not liable for indirect, incidental, or consequential damages arising from the use of our website or services.

While we follow industry standards and best practices, we cannot guarantee that all pre existing conditions or hidden damage will be discovered during initial inspections.


Insurance Coordination

We may assist with documentation and communication related to insurance claims. However, claim approvals, coverage decisions, and payments are determined solely by the insurance provider.


Intellectual Property

All content on this website, including text, images, and logos, is the property of Divine Restoration Group and may not be copied, reproduced, or distributed without permission.


Third Party Links

This website may contain links to third party websites. We are not responsible for the content, accuracy, or privacy practices of those sites.


Changes to Terms and Conditions

We reserve the right to update these Terms and Conditions at any time. Continued use of the website or services after changes are posted constitutes acceptance of those changes.


Contact Information

If you have any questions about these Terms and Conditions, please contact Divine Restoration Group through our website or by phone.

Divine Restoration Group is a professional property damage restoration and reconstruction company serving homeowners, property managers, and businesses throughout Charlotte, NC and surrounding areas. We specialize in fire and water damage restoration, mold remediation, emergency roofing repair, remodeling, and full property reconstruction.

Our team operates with documented systems, not guesswork. Every project follows a clear plan, defined steps, and accountable ownership at each phase. This allows us to move quickly without sacrificing quality, keep clients informed without confusion, and deliver results that last beyond the immediate repair.